Robocalls have become an increasingly pervasive issue in today's digital landscape, bombarding individuals with unsolicited automated phone calls ranging from telemarketing pitches to potential scams.

In response to this rising concern, the telecommunications industry has developed a solution known as STIR-SHAKEN to combat robocall proliferation and protect consumers. This guide aims to shed light on what robocalls are, how STIR-SHAKEN works to mitigate them, and the role of our team at Prescott-Martini in this crucial endeavor.

What is a Robocall?

Robocalls are automated phone calls that deliver pre-recorded messages or connect recipients to live operators. While they can serve legitimate purposes like appointment reminders, they are often synonymous with unwanted telemarketing pitches or even scams. These calls can inundate individuals, eroding the trust in phone communications.

The surge in robocalls isn't just an inconvenience; it poses real financial and security threats. Many robocalls are designed to extract personal information, leading to identity theft or financial losses. A 2018 study revealed that phone scams cost Americans approximately $10.5 billion annually.

Moreover, they disrupt normal communication channels, making it challenging to differentiate between genuine and automated calls.

What is STIR-SHAKEN Compliance?

STIR (Secure Telephone Identity Revisited) and SHAKEN (Secure Handling of Asserted information using toKENs) are protocols jointly developed to combat fraudulent robocalls and caller ID spoofing. They offer a framework that validates the identity of the caller, ensuring that the number you see on your screen is genuine.

STIR-SHAKEN compliance means adhering to these protocols, effectively ensuring that every call made over your network is legitimate and not spoofed. In essence, it's like adding a seal of authenticity to your calls, assuring the recipient that the call isn't deceptive.

Breaking Down the STIR-SHAKEN Process

The technical intricacies of STIR-SHAKEN can seem daunting, but at Prescott-Martini, we pride ourselves on simplifying the complex. Here's a quick guide to help you grasp the STIR-SHAKEN application from start to end.

• Initiating the process, the call sender provides a target number to Prescott-Martini through a MySQL data link for STIR-SHAKEN processing. Here's the sequence that follows:
• Prescott-Martini acknowledges your MySQL data request.
• We incorporate a "certified caller ID" from our ANI collection (or utilize your pre-existing ANIs transferred to Prescott-Martini's CLEC).
• Our Service Provider signature certificate, sanctioned by the national STIR-SHAKEN overseer and acknowledged by every principal phone carrier in the U.S., is then created.
• We send back the MySQL data to you for integration into your call SIP header. Additionally, we've devised an API allowing you to manage any ANI associated with your account.
• The individual receiving the call will notice a message like "call from Mom" on their caller ID display. Depending on whether the token is of B or C grade, the message might vary.

This procedure is central to curtailing robocalls and spam calls, and Prescott-Martini is committed to championing this cause.

How Prescott-Martini Fights Robocalls For Your Business

Detecting Fraud

Robocall-blocking services use cutting-edge algorithms and machine learning to examine incoming calls, pinpointing potential fraudulent patterns. By persistently overseeing call histories and breaking down call metadata, we can spot questionable actions related to robocall campaigns.

Navigating STIR-SHAKEN Protocols

The FCC's mandated STIR-SHAKEN protocols can be intricate for telecom companies to implement. Our specialty lies in seamlessly integrating these guidelines, guaranteeing that each call passes the right authentication and validation steps. With our expertise, telecom companies can effectively thwart robocalls and stop malefactors from misusing genuine numbers.

Advanced Call Analysis

Using AI-driven algorithms, our call analysis services provide a meticulous examination of every incoming call. We consider factors like call regularity, duration, and caller credibility to accurately spot potential robocalls.

Prioritizing Privacy & Openness

For us, safeguarding confidentiality and upholding transparency are paramount. We manage call data and user details with the highest security levels, always staying compliant with privacy norms.

Contact Prescott-Martini Today!

At Prescott-Martini, we utilize cutting-edge AI and telecom analytics expertise to tell you what is actually on your network. Together, we can help you ensure FCC compliance and avoid hefty penalties.

You can learn more about our comprehensive monitoring services, or fill out our contact form to schedule an appointment.