Most Americans now use a mobile device for all of their phone calls. With the rise of cell phones, there’s also a sharp increase in the number of spam calls that individuals receive. During the early months of the pandemic, there were almost 2,000 more spam calls per second than the previous year. Robocalls are more than just a nuisance; they can lead to fraud, costing Americans billions annually. In response, telecom providers now offer security robocall blocker services to protect consumers against disruptive and nefarious calls. Learn more about what a security robocall blocker does and how to ensure valid calls don’t get blocked by accident.

The FCC crackdown on spoofed and spam calls

The Federal Communications Commission continues to develop tools and services to protect consumers against the threat and disruption of robocalls. Some individuals can receive as many as a dozen robocalls in a day, which is why the FCC instituted some measures to address spam calls, including security robocall blockers.

• Taking action against illegal robocallers: the FCC budgets millions of dollars in investigation and enforcement against spam callers.
• Empowering phone companies: now, based on analytics, telecom providers can block illegal spam calls from reaching their destination.
• Empowering call recipients: cell phone owners can now establish their own “allowlist” of approved callers.
• Security robocall blockers: both Apple and Android devices have apps that offer an added layer of protection against illegally spoofed calls.

The FCC is stepping up to protect consumers. Still, many telecom providers haven’t adopted the new regulations in time for the 2021 deadline. Mobile phone owners can implement their own layer of protection using security robocall blockers.

Is a robocall blocker necessary with STIR/SHAKEN regulations?

Now, for the most part, call recipients can see verified API tokens along with caller ID on their smartphone screen. Even if you don’t pick up, robot and spoof calls can disrupt your day. Callers can use a security robocall blocker on their phone to stop their device from even ringing when an unapproved caller tries to contact them.

There are both apps and more comprehensive data security software solutions for consumers. However, when a call recipient has software on their phone to protect their data, those apps can inadvertently screen calls from above-board businesses.

What do robocall blockers mean for telecom services and businesses?

The new FCC regulations regarding telecommunications require calls to have API tokens that certify they’re from a known caller. Many security robocall blockers use the presence of STIR/SHAKEN procedures to identify valid callers versus spam calls. Business calls can get blocked when a telecom service hasn’t instituted processes to meet the requirements of new FCC regulations.

Working with Prescott-Martini ensures that a telecom service provides essential tokens for callers in the US and internationally. We handle the minutiae of new telecommunications regulations so our customers can focus on their business.

Contact Prescott-Martini for 150 years of telecommunications expertise to get calls through security robocall blockers.

Prescott-Martini answers the needs of telecom services to meet STIR/SHAKEN regulations to avoid their calls getting screened by security robocall blockers. Our team comes from long careers in the telecommunications industry. That means we have over a century of expertise at your side as you navigate an increasingly strict and regulated field. Working with Prescott-Martini allows you to maintain operations without devoting your team’s time or energy to learning new software and processes. We integrate seamlessly with existing operations to keep telecom providers at the forefront of the market with the tools they need.

Contact Prescott-Martini for STIR/SHAKEN tokens to ensure your calls, even with international origins, don’t get accidentally caught by security robocall blockers.