It’s no secret that robocalls have become a significant problem in recent years. In fact, the Federal Trade Commission (FTC) notes that it receives around four million complaints about robocalls each month. That’s because these calls not only disrupt daily life but can also be used to scam people out of money and crucial personal information. As technology advances, artificial intelligence (AI) has played an increasingly important role in the fight against robocalls.

This article will discuss how AI is playing a role in providing robust protection against robocalls.

How is AI being used to block robocalls?

Artificial intelligence (AI) has become more and more prevalent over the past year. It’s gone from something talked about to being used to identify and block robocalls in numerous ways. One of the most common ways it’s being used to block robocalls is through the use of machine learning algorithms.

Machine learning algorithms have learned how to identify patterns in robocalls, like the caller’s phone number or the audio of the call. Once a pattern has been identified, the algorithm can block calls that match these patterns, reducing the number of robocalls that reach the user.

In addition, AI is being used to combat robocalls through natural language processing (NLP) technology. NLP technology analyzes the contents of the call, like the caller’s speech, to determine whether it is a robocall or not. If the call is determined to be a robocall, it can be blocked. Along with blocking calls, NLP technology can also be used to transcribe calls, making it easier for users to understand the call's content and identify potential scams.

How is AI being used to identify callers?

Along with blocking robocalls, AI is used to improve caller ID services. Many robocall companies use caller ID spoofing to hide their true identity. Using AI-powered caller ID services allows a caller’s phone number to be analyzed, along with the time of the call and other factors, to determine if the call is legitimate or a robocall.

Benefits of Prescott-Martini’s Call Fraud Monitoring Services

Prescott Martini, LLC, utilizes several monitoring services to protect you and your business. These include:

• Comprehensive fraud detection. We harness the capabilities of advanced AI algorithms, ongoing machine learning, and human emotion analysis to identify up to 1,000 attributes in human and AI-generated voices.
• STIR/SHAKEN compliance. Enhance your existing robocalling analytics and STIR/SHAKEN implementation by integrating Prescott-Martini’s cutting-edge anti-fraud mitigation program.
• Robust call analysis. Our solution analyzes a random sample of 0.5% to 1% of your calls using advanced AI algorithms and thorough scrubs, enabling the detection of apparent TCPA violations.
• Confidentiality and transparency. We prioritize the privacy and security of your data, never sharing your information with external parties.
• Cost-effective pricing. Our bucket-pricing model eliminates per-dip or per-use charges, offering cost-effective solutions. You can also enjoy the added benefit of two months of complimentary service to experience the impact of our fraud monitoring services.

Are you interested in Prescott-Martini, LLC, robocall blocker services incorporating AI?

Here at Prescott-Martini, LLC, we utilize highly developed artificial intelligence, machine learning, telecom analytics, database manipulation, and human oversight to tell you what is actually on your network. Together, we can help you end tracebacks, avoid massive fines, and always have peace of mind knowing your company complies with the FCC regulations. Put simply, our robocall blocker services are the best in the business.

You can learn more about our monitoring services and how we utilize cutting-edge technology online or reach out to schedule your initial consultation.